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How Ben acquired customers
Tools used to build Stratechery
Ben Thompson founded Stratechery in March 2013 from Taipei while working at Microsoft.
He introduced paid daily updates in 2014. Readers kept getting confused by the paywall and pricing tiers, so after explaining it for the tenth time he decided the complexity was his fault, not the customer's, and switched to sending posts by email.
By January 2015, he had 2,000+ paid subscribers, enabling full-time work on Stratechery.
Sometimes bugs lead to better solutions (email delivery vs web login)
Simplify pricing tiers based on what works
Deep tech industry analysis commands premium pricing ($100-300/year)
2,000 paid subscribers was the threshold to go full-time
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The median of the 294 documented journeys with this milestone is 6 months; this one took 7 months.
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