Founder stories
Fitted premium basics for men, built around a soft slim fit t-shirt and sold direct to consumers.
How Ryan acquired customers
Tools used to build True Classic
Three friends put a few thousand dollars into a t-shirt brand in late 2019. Bartlett says the first month brought $26,000 and 651 orders.
Ryan Bartlett says he had the idea when he was nineteen. He walked into his favorite clothing store with his brother, found his usual black crew neck out of stock, and told his brother right there that he was going to start a t-shirt company so he could wear his favorite shirt every single day. Then he spent the next two decades doing almost anything else.
His own five line summary of those decades reads like a list of dead ends. Kicked out of Michigan State in 2001. Broke as a poker pro in Vegas by 2005. Music career abandoned in 2009 with 120,000 dollars of student debt attached to it. In 2010 he started an SEO business and learned digital marketing, which is the first entry on the list that stuck. True Classic does not appear until 2019, and by then he was, in his words, already making a good living. He did not need to build an ecommerce company. He says what pushed him was the feeling that he was not doing enough.
So the third attempt at being a t-shirt guy was, by design, small. Bartlett brought in two friends, Matthew Winnick and Nick Ventura, and the three of them put in a few thousand dollars between them. When he later shared a CNBC piece about the company on his own feed, the line he chose to repeat was that three friends pooled 3,000 dollars to sell t-shirts. The premise was not complicated. A shirt that helped guys look good and feel good at an accessible price, as he described it three years later when the first retail store opened.
The number that makes this story worth reading is what happened in the first thirty days. Writing in April 2022, Bartlett described True Classic as a side project he had launched two and a half years earlier, and said it "did $26k and 651 orders in our first month." That is the anchor for the timeline here. Two and a half years back from 21 April 2022 puts the store going live around October 2019, and a separate post from November 2022 calls the whole thing a concept three years before that. Day zero in this record is the day the store opened, so the thirty day mark is the end of the month Bartlett is describing. Twenty six thousand dollars across 651 orders works out to an average order of about forty dollars, which for a men's basics brand means people were buying more than one shirt at a time from the very first month.
Bartlett has been fairly consistent since about why he thinks it moved that fast, and none of his three reasons is a growth tactic.
The first is speed. He describes himself and his two co-founders as fearless executors with a high risk tolerance who do not overthink. His advice version of this is blunt: stop having so many meetings, stop taking four weeks to decide on a vendor, pull the trigger, look at the data, and either ride the lift or cut bait. In a category where the product itself is a commodity, the compounding advantage is how many tests you get through in a year.
The second is the creative. True Classic became known for ads that are jokes rather than sales pitches, and Bartlett is explicit that this was deliberate rather than a house style that happened by accident. "Nobody has ever told me they remembered True Classic from an ad where we sold the value props," he wrote. "It's always the comedy that sticks with them." He is also honest that comedy is expensive and hard, and that they spend heavily on it. His framing is that in a commodity business you have to paint with different colors than everyone else, and that the years of being a broke musician turned out to be the training for that.
The third is the product. Asked implicitly what to do when nothing is selling, his answer is that it is not the website and not the marketing, it is that the product is not yet better than what else is out there. Word of mouth, in his view, is the signal that tells you whether you have cleared that bar. Nick handled the manufacturing and the actual design of the shirt because Bartlett knew nothing about apparel, which is the version of this story he tells most often: he had the idea and the marketing, and he went and found the two people who covered what he could not do.
The scale afterwards is well documented in his own posts. By April 2022, two and a half years in, he reported the company had passed two million orders and more than 150 million dollars in revenue with forty-odd employees, selling 30,000 shirts a day, bootstrapped and profitable the whole way. By August 2023 the figure he was repeating was over 250 million dollars since 2019. The first physical store opened in late 2022. The site runs on Shopify, which he confirmed in his own roundabout way by posting about Shopify's chief executive coming to the office for a two hour conversation.
Two things are worth flagging about the record. The 3,000 dollar starting figure comes from press coverage that Bartlett endorsed and repeated rather than from a post where he states it cold, so treat it as his approved number rather than his original one. And the revenue figures he gives are cumulative rather than annual, which is why there is no yearly revenue on this record. The 26,000 dollars and the 651 orders, though, are his, stated plainly, with the month they belong to.
A side project can outrun the thing you do full time. Bartlett already had a good living from digital marketing when he put a few thousand dollars into True Classic, and the store took 651 orders in its first month.
Speed of decision is the advantage in a commodity category. His rule is to stop having meetings, pull the trigger on a test, read the data and either ride the lift or cut bait.
Ads that entertain get remembered, ads that list features do not. Bartlett says nobody has ever told him they remembered True Classic from an ad that sold the value props, only from the comedy.
If nothing is selling, it is usually the product. His answer to a stalled launch is not the website and not the marketing, it is that the product is not yet better than what is already in the market.
Hire around what you cannot do before you launch, not after. Bartlett knew nothing about apparel, so he brought in a co-founder who could deal with manufacturers and design the shirt itself.
Twenty years of unrelated work is not wasted. He credits music for the creative muscle, poker for the risk tolerance and a decade of building other people's businesses for the marketing.
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