The founder engaged directly in the Hacker News comments during launch, answering feature and pricing questions in real time.

During the v2 rewrite, self-hosted users kept receiving community-built features through a dedicated GitHub branch while the hosted product moved forward.

“For self-host users we’ll create a branch in our GitHub repository which will include new features added by the community.”

Being transparent about the rewrite and incorporating community feedback before publishing the announcement kept the open-source community supportive through a risky transition.

“I’m extremely grateful to our community for their help here and of course their ongoing support of our project.”